Last year we shared 10 amazing Slack stats. As we’re well into this year, we revisited these Slack stats for 2022 and discovered some new jaw-dropping findings and trends.
1) 6.5 billion
$6.5 billion is the estimated size of the workstream collaboration (WSC) market (which includes Slack) by 2024 according to Gartner. The WSC market was estimated at $2.3 billion in 2019, so that’s a 300% increase in size in just five years.
This level of growth is not just driven by internal communications. Gartner predicts that by 2024, 50% of WSC users will be in customer-facing roles including sales and support. No doubt this has been accelerating with Salesforce’s acquisition of Slack, as Slack reimagines communications between sales and potential customers.
Based on a survey conducted by Slack in December of 2021, users say that Slack has increased their productivity by an amazing 49%. They also say that their team works 35% faster due to Slack, sends out 60% fewer emails and conducts 36% fewer meetings.
Using Slack decreases turnaround time for approvals of marketing content by 50%. Imagine not having to send out that 3rd email pestering your top managers and peers to review your content so you don’t miss your deadlines. Yay, Slack!
Slack delivers 338% return on investment according to a 2020 Forrester report commissioned by Slack, and pays for itself in under 6 months.
5) 2.1 million
The same report states that Slack delivers $2.1 million in productivity savings. That's the kind of competitive advantage you can't pass up!
Slack is super reliable with remarkably low downtime given its reach and scale. There have only been five disruptions in the past year, with most months reaching 100% uptime. Uh, make that 6 disruptions. I must have jinxed them with this post because they have an issue right now. The lowest uptime by month has been 99.94%, with 9 months of 100% uptime over the past year.
According to LinkedIn, 3,752 employees work at Slack. That's a 33% increase in workforce since the last time we reported on this stat.
Slack isn’t just used by fast-growing tech companies. 77% of Fortune 100 companies use Slack today. That’s up from 65% last year. And now with access to Salesforce’s customer base, that number is sure to continue to grow.
100,000 organizations are now using Slack Connect, a feature that enables companies to collaborate with one another via Slack through shared channels. That number is way up from the 64,000 count we saw last year.
With these Slack stats in 2022, it’s no wonder that Slack continues its astronomical growth. More and more companies are joining the Slack community and ecosystem. They’re also finding new ways to take advantage of the platform, increase productivity and get things done faster. That’s why our customer adopt Please Share, the easiest, fastest way for employees to amplify company messages and content! Start your free trial today.